Thank you for ordering from Kids Love Colour. If for any reason you are not happy with your order then returns are accepted within 28 days for full price items and 14 days for sale items.

All returned items must be unworn and unwashed and in a saleable condition.

UK customers:

Our returns address is here:

Kids Love Colour Ltd
17 Duckett Road
London
N4 1 BJ

You’ll find a returns form on the reverse of your original invoice. If you need a new returns form please contact us by emailing kidslovecolour@gmail.com

Please make sure you obtain a proof of posting when returning your items.

International Customers:

For our international customers please use the most convenient postal service for your location. Our returns address is here:

Kids Love Colour Ltd
17 Duckett Road
London
N4 1 BJ

You’ll find a returns form on the reverse of your original invoice. If you need a new returns form please contact us by emailing kidslovecolour@gmail.com

Please make sure you obtain a proof of posting when returning your items.


Faulty Items:

All our garments are quality checked by our in house staff, however should you have a faulty item please email us at kidslovecolour@gmail.com and let us know your order number and we will work with you to fix the problem.


Exchanges:

The best way to exchange an item e.g. for a larger or smaller size is to purchase the replacement item you require and return the unwanted items using our returns process.

Delivery:

Postage for orders over £20 is free by Royal Mail first class post.

For orders under £20 the flat rate of postage is £1.75. Orders are sent using Royal Mail first class.

Next day delivery is £6.99 and is a Royal Mail tracked service which requires a signature on delivery. Next day delivery is available on orders placed before 2pm.

International delivery is £6.99 and is a Royal Mail tracked service which may require a signature on delivery depending on your location.

Delivery times for international orders are estimated as:
5 - 7 working days for European Orders.
7 - 10 working days for all other locations.

We will send you the tracking information by email for next day and international deliveries.